Analytics

Track customer retention metrics with loyalty analytics

Harness the power of data to drive your loyalty programs’ success and growth. Act on real time insights for a deeper understanding of your rewards programs’ vitals and make data-driven decisions to improve your key performance metrics.

Customer loyalty can only grow if you measure it

Our analytics tool lets you track metrics that matter to your business, your points, your customers, your tiers and your rewards. Test hypothesis after hypothesis and make informed decisions about the design and promotion of your loyalty program.

Track

Metrics & KPIs that matter for your growth

Use our Analytics Dashboard to measure your return on investment and track the evolution of key performance indicators such as purchase frequency, customer lifetime value, average order value and more.

Try Loyaly free for 14 Days

Orders

Track purchase metrics and see how your loyalty program is impacting volume and purchase frequency

Customers

Measure customer data such as lifetime value, repeat customer rate and more

Points

Monitor the performance of your points system like burn rate and earned points.

Tiers

Compare your membership tiers and see how your tier structure is performing

Rewards

Compare your most used rewards and see how your customers are redeeming their points

Analyse

Understand what drives engagement, retention & loyalty

Slice and dice your metrics and create segments from your loyalty programs members to identify customers with higher revenue potential, offer the right incentives to those lagging behind, run simulations to predict expected tier levels and even expand the program.

Segment level data

Slice and dice your metrics and create segments from your loyalty programs members to identify customers with higher revenue potential, offer the right incentives to those lagging behind, run simulations to predict expected tier levels and even expand the program.

Individual customer data

Slice and dice your metrics and create segments from your loyalty programs members to identify customers with higher revenue potential, offer the right incentives to those lagging behind, run simulations to predict expected tier levels and even expand the program.

Create an experience that keeps your shoppers coming back

Use rewards to give shoppers a reason to stay with your brand, and makes it harder for competitors to snatch them away.

Try Loyaly free for 14 Days

Start my loyalty program