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LoyaltyJul 25, 2022

How to measure retention & engagement metrics for your DTC brand with customer loyalty analytics

Using advanced segmentation and lifecycle management models, loyalty programs can play a significant part in the entire data value chain by allowing the gathering of member personal data, analyzing the data on loyalty platforms...

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RetentionJun 22, 2022

How DTC brands retain customers with a loyalty program

By understanding your customers’ needs and wants, you can create loyalty programs that reward repeat business...

Drive engagement with a loyalty programDrive engagement with a loyalty program
EngagementNov 27, 2021

How to drive customer engagement for eCommerce with a loyalty program

Many brands invest heavily in their overall customer experience to help their customers achieve this feeling. Why? Because customer satisfaction is the predecessor to customer engagement...

Membership tiers illustrationMembership tiers illustration
LoyaltyNov 14, 2021

How to boost engagement in your loyalty program with membership tiers

Adding membership tiers and levels to your online loyalty program can be a great opportunity to close the gap between brand loyalty and eCommerce conversion rate. In this article, we will discover how to increase engagement...

Customer retention LoyalyCustomer retention Loyaly
RetentionNov 03, 2021

What is customer retention analytics and how to measure it?

Customer retention analytics is one of the most important ways businesses can measure and achieve sustainability. The key to optimizing your customer experience from start to finish begins with understanding how customers think and what drives them away.

Designing a Loyalty programDesigning a Loyalty program
LoyaltyNov 03, 2021

12 tips to design a loyalty program for eCommerce that your customers will love

Designing a loyalty program for your online store can be very complicated without the correct mindset & strategy...

Loyalty StatisticsLoyalty Statistics
LoyaltyNov 02, 2021

50 statistics about customer loyalty programs for eCommerce in 2022

Customers are the lifeblood of any business. Loyal customer bases can help a company grow and thrive, while customer apathy can lead to stagnation or even decline...

Loyalty program fail LoyalyLoyalty program fail Loyaly
LoyaltyNov 02, 2021

Why your Loyalty Program is failing and how to fix it?

If you're reading this article, I'm going to assume that you've probably seen it or heard it before. A loyalty program is supposed to be the cure for the ailment that plagues many businesses: customer churn...

Insights

An increase in loyalty of only 7% can grow
Customer Lifetime Value (CLV) by over 85%

Read the full report
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